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21 Jul 2025In high-end equipment manufacturing, performance opens global markets—service secures long-term trust. For the technology-intensive extrusion technology leaders, competitive product quality, precision installation and commissioning, rapid responses to varied requests, sustainlabitilites in after sales are all significant to help themselves to attract and maintain a better customer relationship.
As an industry pioneer, HLT transforms service into competitive advantage, building a global support network to deliver efficiency and reliability at scale.
▎Global Service with Expansion, High-Quality Service in Reach
Started from 2025 in China, HLT has established a widespread presence in core markets across Asia, Europe, and the Americas to date, with 24 service outlets in total to ensure a better service. (19 in China and 5 in other countries, including India, Türkiye, Vietnam, etc.)
Therefore, global clients can enjoy more convenient and in-time services with more reliable spare parts supplys from HLT.
Service Scope is as follows:
Pre-sales Service: Precise Selection Guidance
In-depth analysis of product performance and technical parameters to help customers accurately match their needs and choose the best solution.
In-Sales Service: Professional Delivery & Commissioning
Provide standardized installation and refined commissioning to ensure rapid commissioning of equipment and maximize efficiency.
After-Sales Service: Swift Response Guarantee
7×24 hours all-weather standby, minute-level response, full efforts to reduce downtime, and ensure worry-free production for customers.
Exceptional Service: Full-Time & Full-Area Support
Flexible provision of on-site services and remote technical support, instant response at any time and place to ensure continuous and stable production operation.
▎Full-Cycle Services: Solving the "Last Mile" Challenge
HLT doesn’t just fix breakdowns. It’s full-cycle service—spanning pre-sales, sales, and after-sales—ensures complete technical and maintenance support."
? Pre-Sales: HLT’s expert team delivers tailored product consultations, adopting a "one machine, one policy" approach to recommend the ideal press solution for each customer’s unique needs and production environment.
? Sales: Dedicated project managers guide every step—from installation and commissioning to final acceptance—ensuring fast, reliable equipment deployment at your facility.
? After-Sales: True to our "professional, efficient, high-quality, and satisfactory" commitment, we offer proactive maintenance and rapid troubleshooting to keep your operations running smoothly long-term.
After-Sales Service Team in Action
From China to the World
HLT’s services now span Southeast Asia, the Middle East, Europe, and North America—each regional hub reflecting its relentless commitment to excellence. Every interaction embodies HLT’s promise: customer success through uncompromising quality and accountability.
HLT’s services now span Southeast Asia, the Middle East, Europe, and North America—each regional hub reflecting its relentless commitment to excellence. Every interaction embodies HLT’s promise: customer success through uncompromising quality and accountability.
The Future of Global Service
HLT will continue to expand its network, raise standards, and refine its craft—to provide global partners with even faster, smarter, and more precise support.
HLT will continue to expand its network, raise standards, and refine its craft—to provide global partners with even faster, smarter, and more precise support.
(HLT&DLT)
